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Frequently Asked Questions

Please find below the most common website monitoring questions and information. If your question about our website monitoring service is still left un-answers please don’t hesitate to contact us on 1300 884 194 or via our support page.

Website Monitoring Australia’s website monitoring service is the only website monitoring services specifically designed to monitor and alert Australian and New Zealand companies when your website or online service becomes unavailable. If you’re running your website, emails or online applications in Australia don’t you want to make sure your website is available to your demographic and customers? Our website monitoring service and statistics are related and aggregated from our monitoring service locations which are in our Australian datacentres NOT overseas datacentres that will have latency and false website monitoring reporting as seen by many overseas monitoring services.

Our monitoring service network locations are strategically placed around Australia and New Zealand including a few major overseas locations. Website Monitoring Australia owns and manages all local infrastructure, we do not lease / rent our equipment. We own our racks, routers and servers in the datacentre’s as our parent company WebDirect Australia Pty Ltd which is an Australian website hosting firm which services major government and online wagering customers application under a high availability agreements which we have held for over 10 years.

Yes we do! We offer a free website monitoring trial for a limited time and limit the monitoring interval to 60 minutes in between each web monitor check. However we do allow all our website monitoring services types to be tested such as http website monitoring, advanced text matching webpage monitoring , server ping monitoring, email monitoring, database monitoring and many more. Please see our monitoring page for our complete website monitoring services. Website Monitoring Australia also offer addons services. These include

takes a screenshot of what our monitor see’s when the website is down and when your web monitor is backup

Get real time / update to date website monitoring status on your website monitors whilst your on the move. Download from the iTunes Appstore.

Get real time / update to date website monitoring status on your website monitors whilst your on the move. Download from the iTunes Aftermarket.

Make sure your emails are being delivered and your mail server is not being blacklisted as spam. We monitor 30+ blacklist databases to make sure your email monitoring is clean.

We also offer a 30 day money back guarantee on all paid website monitoring services. If you are not happy with the service you have paid for we will issue an immediate refund within 48 hours of your request. Simply complete our refund form within your account.